A new white paper from Bob Downes explores some of the challenges of cross organisation processes in the Public Sector and specifically Local Government. With more spending cuts to be found over the coming years it seems prudent to begin looking for deeper savings that can be made now.
Some parts of the Public Sector have undertaken or are executing change programs that are designed to deliver major cost savings through initiatives such as business process automation. Such programs have examined services provided holistically; reviewing the tasks which involve people, the processes that are followed and any information required to ensure effective service delivery.
While Councils have substantial freedom to continue delivering services as they have always done, many are still heavily reliant on processing paper with the resultant overheads of time and cost as well as compliance with legislative requirements.
Bob will be publishing more white papers in the coming weeks
No comments:
Post a Comment